Returns & Exchanges
If you are have receive a defective item (please note that for all size changes, re-delivery fees will be borne by you), please submit your return, refund or exchange request to X@JuiceOriginals.com within 7 days upon receipt of your purchase subject to the following terms:
- Items must be in their original purchased (i.e. unused) condition including packaging, warranty cards, & accessories.
- Items purchased as part of a set or multi-item bundle must be returned as a whole set/bundle.
- Intimates, undergarments, skincare & cosmetic products are not returnable for hygiene reasons.
- Items purchased on sale events are not returnable or refundable.
- Please note that shipping costs (if any) will be borne by you for returns.
- Replacing the return product with a new item of the same model or
- A surcharge of $5 will be applicable for exchange for another model/colour or
- A refund in JuicE credits less delivery costs & payment transaction costs.
Please note that all re-delivery costs will be borne by you.